What types of websites do you build?
We build business websites, eCommerce stores, blogs, portfolios, landing pages, and custom web applications based on your needs. see them here.
How long does it take to build a website?
Most websites take between 1 to 4 weeks to build, depending on features, pages, and revisions.
Can I update my website after it’s built?
Yes! We build user-friendly websites that allow you to make changes easily — or we can manage it for you.
Do you offer mobile-responsive websites?
Absolutely! Every website we design is optimized for mobile, tablet, and desktop devices.
Can you redesign my current website?
Yes, we can revamp outdated websites to make them modern, respons
Do you offer domain registration and hosting?
Yes, we provide both domain registration and secure web hosting for all our clients.
Is your hosting service secure?
Definitely! Our servers are equipped with SSL certificates, malware protection, and daily backups.
Can I transfer my existing website to your hosting?
Yes, we can help you migrate your site to Rocket Host with minimal or no downtime.
Do you have hosting plans for small businesses?
We offer flexible hosting packages tailored for startups, small businesses, and large enterprises.
Where are your hosting servers located?
Our servers are globally distributed for fast performance and reliability, with local options in Kenya and East Africa.
What is SEO and why do I need it?
SEO (Search Engine Optimization) improves your website’s visibility on Google, helping you get more organic traffic and customers.
How long does SEO take to show results?
SEO is a gradual process that builds over time. Most of our clients begin to see meaningful improvements within 3–6 months, but this can vary depending on the competitiveness of your industry, the quality of the content, and the effectiveness of the optimization efforts. SEO is about long-term growth, and the benefits compound over time as your website gains more authority and visibility.
Do you offer local SEO for Kenyan businesses?
Yes, we specialize in local SEO, helping businesses rank on Google Maps and for “near me” searches.
Will you provide SEO reports?
Yes, we offer monthly reports showing keyword rankings, traffic, and performance improvements.
Can you help with Google Business Profile optimization?
Yes! We fully optimize and manage your Google Business Profile to boost local search visibility.
- Q: Can you help with Google Business Profile optimization?
A: Yes! We fully optimize and manage your Google Business Profile to boost local search visibility.
What social media platforms do you manage?
We manage Facebook, Instagram, Twitter (X), LinkedIn, TikTok, and YouTube depending on your business goals.
Can you create content for my social media?
Yes, we create graphics, videos, captions, and posting schedules tailored to your brand.
Do you offer ad management?
Absolutely! We create and manage paid ad campaigns on Facebook, Instagram, and Google Ads.
Can you grow my followers and engagement?
Yes, we use organic strategies and paid campaigns to grow your audience and increase engagement.
How often do marketing agencies post for client’s social media accounts?
Rocket host offer flexible posting schedules — daily, 3x a week, or weekly, based on your package.
Does Rocket host work with international clients?
Yes, Rocket Host serves clients worldwide via email, WhatsApp, Zoom, and project management tools.
How Do I Pay for Rocket Host Services?
At Rocket Host, we make it easy and convenient for clients to pay for our web design, SEO, and digital marketing services. We accept multiple secure payment methods, including M-Pesa, bank transfers, PayPal, and all major credit and debit cards.
Is your support available 24/7?
We offer 24/7 ticket-based support and live support during business hours (GMT+3).
Do you sign contracts or agreements?
Yes, we provide service agreements for transparency and to define project scope and timelines.
Can I cancel services at any time?
Yes, you can cancel at any time. For monthly services, we recommend giving a 7-day notice.
Can you build an online store for me?
Yes, we develop secure, fast, and scalable eCommerce websites using platforms like WooCommerce and Shopify.
Do your eCommerce sites accept payments?
Yes, we integrate local and international payment gateways like PayPal, Stripe, and cards.
Will I be able to manage products myself?
Definitely! You’ll have a dashboard to add, edit, and manage products easily.
Can you help me build my brand from scratch
Yes, we offer branding packages including logo design, brand colors, messaging, and online presence setup.
Do you offer email marketing?
Yes, we set up and manage professional email campaigns to nurture leads and retain customers.
What is your process for new clients?
At Rocket Host, we follow a structured, client-focused onboarding process to ensure every project—whether it’s web development, SEO, or digital marketing—starts off on the right foot. Our goal is to deliver results with clarity, transparency, and collaboration.
Here’s our step-by-step client onboarding process:
Ongoing Support
After launch, we offer maintenance, analytics, and support to keep your digital presence growing.
Initial Consultation
We start with a discovery call or meeting to understand your business goals, challenges, and the digital services you need.
Project Proposal & Quote
Based on your requirements, we provide a detailed proposal including timelines, deliverables, and a custom quote.
Contract & Payment
Once approved, we send a service agreement. You can pay securely via M-Pesa, PayPal, bank transfer, or credit/debit card.
Kickoff & Planning
We assign a dedicated project manager and begin the planning phase, outlining strategies for your website, SEO, or marketing campaigns.
Execution & Regular Updates
Our team gets to work while keeping you updated through regular check-ins, reports, and previews.
Review, Feedback & Launch
We review the project together, implement your feedback, and launch once you’re 100% satisfied.
Is my website secure with Rocket Host?
Yes, we implement SSL certificates, regular backups, firewalls, and malware scans to ensure your site is protected.
Do Rocket Host offer website backups?
Yes, Rocket host provide daily and weekly backup options to safeguard your data in case of errors or hacks.
What’s the uptime guarantee for Rocket Host?
Rocket host offer 99.9% uptime on all hosting plans — ensuring your website stays online consistently.
Can Rocket Host fix a hacked website?
Yes, Rocket Host offer website recovery and security clean-up services if your site is compromised.
Does Rocket host offer website maintenance?
Yes, Rocket host provide monthly maintenance plans covering updates, backups, security scans, and technical support.
Will I Receive Training to Manage My Website After It’s Built?
Absolutely! At Rocket Host, we don’t just build your website—we empower you to use it confidently. Once your website is live, we provide personalized training sessions to show you how to manage content, update pages, upload images, and handle basic functions. Whether your site is built on WordPress or a custom CMS, we ensure you have the knowledge and tools to maintain it easily.
Can You Help Me Understand SEO or Digital Marketing for My Business?
Yes! At Rocket Host, we believe in empowering our clients. Whether you’re completely new to SEO (Search Engine Optimization) or digital marketing, we break things down into simple, easy-to-understand steps. We offer one-on-one guidance, training sessions, and clear explanations so you can confidently understand how SEO and digital marketing help grow your business—locally and globally.
Can I get a blog or knowledge center to know more on SEO and Digital Marketing?
Yes, we regularly publish helpful tips and tutorials on our blog to empower business owners and marketers.
Do I need technical skills to run a website?
No, our websites are user-friendly. Plus, we’re here to support you whenever you need assistance.
Do you offer monthly or one-time payment options?
Yes, we offer flexible billing — one-time projects, monthly retainers, and annual packages.
What if I miss a payment on my website or marketing Subscriptions?
If you miss payments, Rocket Host send reminders before due dates. If unpaid, services may be temporarily paused until payment is recoded.
Am I Locked Into a Long-Term Contract for Website or Marketing Services?
Not at all! At Rocket Host, we believe in flexibility and earning your trust through results—not contracts. Our website development and digital marketing services come with no long-term commitments, unless you opt for a discounted annual plan. You’re free to scale, pause, or adjust services based on your goals and needs.
We keep things transparent and hassle-free, so you stay because you’re satisfied—not because you’re locked in.
Can I use Rocket Host services if I’m not in Kenya?
Yes, we serve clients globally — from the U.S. and UK to Nigeria, South Africa, and the UAE.
What Are Enterprise-Level Websites and Marketing Companies?
Enterprise-level websites are advanced platforms built for large businesses that need high performance, security, and custom features.
Enterprise marketing companies—like Rocket Host—offer powerful digital strategies such as SEO, PPC, and analytics tailored for high-growth brands. We help big businesses scale online with smart, results-driven solutions.
Can Rocket host handle large projects or enterprise-level websites?
Yes! Our team is equipped to manage complex systems with multiple integrations and large-scale traffic.
Can I get unique logo and brand identity for my business?
Absolutely! You can get professional logos, brand colors, and visual identities tailored to your niche and audience from Rocket host.
Can I get good looking website on mobile devices?
Yes, at the Rocket host,all our designs are mobile-responsive, ensuring a smooth experience across smartphones, tablets, and desktops.
Do I get to choose my website’s layout or colors.
Yes, we involve you in the design process and offer multiple design options based on your preferences.
Will I be able to track my website traffic?
Yes, Rocket host integrate Google Analytics and Search Console so you can track traffic, behavior, and performance.
Can I get help with website audits and SEO reports?
Yes, Rocket Host provide free detailed audits and performance reports to guide your SEO and content improvements.
Can you help me rank higher on Google?
Definitely! Rocket Host offer tailored SEO services to improve your search engine rankings over time.
Can my website support multiple languages?
Yes, Rocket host can build multilingual websites and install language switchers for international audiences.
Do Marketing and Web Development Companies Serve Clients Globally?
Yes, Rocket Host proudly serves clients worldwide. Thanks to modern digital tools and remote collaboration, location is no longer a barrier. Whether you’re based in the USA, UK, Kenya, or anywhere else, our team can design, develop, and market your online presence efficiently.
Can I request custom features on my site?
Absolutely! Whether it’s booking systems, payment gateways, or live chat,Rocket host can build it for you.
How long does it take to build a professional website?
Timelines vary, but Rocket host fasten this services. Simple websites take 7–14 days while complex platforms can take 3–6 weeks. Get our prices here
Can My social media be managed too?
Yes, Rocket Host offer social media management and content creation as part of our digital marketing services.
Do I have to host with you?
Hosting with us is optional — we’re happy to work with your preferred hosting provider too.
Can I update my website myself after it’s built or hosted?
Yes, we build websites with easy-to-use CMS platforms and offer training so you can manage updates yourself.
Can I get web hosting services?
Yes, Rocket Host offers secure, fast, and scalable hosting solutions suitable for blogs, business sites, and eCommerce stores.
Can I register a domain name Easily with Rocket Host?
Absolutely! Rocket host can help you find and register your perfect domain — from .com and .co.ke to many other global TLDs.
Is Rocket Host Compatible with WordPress and Other CMS Platforms?
Yes, our hosting is optimized for WordPress, Joomla, Drupal, and more.
Can I migrate my website to Rocket Host?
Yes! We offer seamless website migration — no downtime, no data loss.
Can I get free professional email addresses?
Yes, Rocket Host set up domain-branded email addresses like yourname@yourcompany.com for professional communication.
Can I access my email on mobile or laptop?
Yes, our email solutions work with webmail, mobile apps, Outlook, and Gmail integrations.
Can I get email marketing services too?
Absolutely! Rocket host can design and send campaigns, set up email automations, and help grow your subscriber list.
Can I become a hosting and design solutions reseller?
Yes! We offer white-label hosting and design solutions so you can resell our services under your brand.
Do you offer affiliate commissions?
Yes! Refer clients and earn commissions through our affiliate program — contact us to join.
Can I offer Rocket Host services to my own clients?
Definitely. We support agencies and freelancers with scalable solutions and team-friendly dashboards.
What payment methods do you accept?
We accept payments via credit/debit cards, PayPal, and local bank transfers.
Do you offer refunds if I cancel my service?
Yes, we provide a 30-day money-back guarantee on hosting plans. However, custom design and development projects are non-refundable.
Can I upgrade or downgrade my hosting plan?
Yes, you can easily upgrade or downgrade your hosting plan as your business needs evolve.
Are there any hidden fees with your services?
No hidden fees! We believe in transparency, and any additional costs will be clearly stated.
Can my website grow with Rocket Host?
Absolutely! Our hosting plans and services are designed to scale with your business as it grows — from small sites to enterprise-level platforms.
Do you offer eCommerce website solutions?
Yes, we specialize in setting up secure and high-converting online stores using platforms like WooCommerce, Shopify, and Magento.
Can I get help with my website’s SEO?
Yes, we offer SEO optimization services to improve your site’s visibility and rankings in search engines.
Can you build custom features for my website?
Yes! Whether it’s a booking system, membership portal, or custom integrations, we develop tailor-made solutions to meet your needs.
Will my website be mobile-friendly?
Yes, all websites we build are fully responsive, ensuring a seamless experience across all devices, from desktops to smartphones.
Can I integrate third-party tools or services into my website?
Yes, we can integrate various tools and services like CRMs, marketing automation, payment processors, and more.
Do you offer services specifically for local businesses?
Yes, we offer tailored solutions for local businesses, including localized SEO, Google My Business optimization, and more.
Can you help me target customers in other countries?
Absolutely! We help clients expand globally with multilingual websites, international SEO strategies, and targeted marketing.
Do you have any client testimonials or case studies?
Yes, we have a portfolio of successful projects and client testimonials that highlight the effectiveness of our services.
How do I know if Rocket Host is the right choice for me?
We offer a consultation to assess your needs and goals, and then we’ll recommend the best solutions to help you succeed.
How can I contact Rocket Host for support?
: You can reach us through email, phone, or WhatsApp. We also have a 24/7 support ticket system available on our website.
What are your customer support hours?
: Our support team is available 24/7 to assist you with any issues or inquiries.
Will I have a dedicated account manager?
Yes, we assign dedicated account managers for premium clients to ensure personalized support and project management.
Do you offer a free trial?
We currently don’t offer free trials, but we do have a 30-day money-back guarantee to help you test our services risk-free.
Can I host multiple websites with Rocket Host?
Yes, our hosting plans allow you to host multiple websites, with additional resources allocated based on your plan.
Do you provide an uptime SLA (Service Level Agreement)?
Yes, we offer a 99.9% uptime guarantee, and if we fall short, we provide compensation according to our SLA.
How do you ensure my website’s security?
We implement strong security measures, including SSL certificates, regular backups, and firewalls, to keep your website safe from cyber threats.
How do you stay up to date with the latest web technologies?
Our team continuously invests in learning and adopting the latest web technologies, including AI, machine learning, and advanced SEO techniques, to keep your website ahead of the competition.
Will my website be future-proofed?
Yes, we build websites with scalability in mind, using the latest technologies and best practices so your site can grow with your business.
Do you support emerging web technologies like Progressive Web Apps (PWAs)?
Yes, we offer support for Progressive Web Apps, which provide a more app-like experience for users and can improve engagement and performance.
Can my website integrate with Internet of Things (IoT) devices?
Yes, we can integrate IoT devices and platforms with your website, enabling smart functionality and automation features.
Do you offer ongoing website maintenance?
Yes, we offer ongoing maintenance plans that include updates, backups, performance monitoring, and security checks to keep your website running smoothly.
What happens if I need support after my website is launched?
We provide post-launch support to assist with any questions or issues you may have, and we offer various support packages to meet your needs.
Can you help my website rank in global markets?
Yes, we specialize in global SEO and can help your website rank in multiple countries and languages through targeted strategies..
How do you handle local SEO for businesses in Kenya?
We offer local SEO services that optimize your website for searches in your specific region, including Google My Business optimization, local keyword targeting, and more.
How do you ensure my website loads quickly?
We optimize your website’s speed by compressing images, minifying code, using caching, and hosting on high-performance servers to ensure fast load times.
Will my website perform well during high traffic events?
Yes, our hosting solutions are scalable and designed to handle high traffic, ensuring your website performs well even during peak times.
Can you help me with conversion rate optimization (CRO)?
Yes, we provide CRO services to help you improve user engagement and increase conversions through A/B testing, heatmaps, and optimized landing pages.
Do you offer paid advertising services like Google Ads or Facebook Ads?
Yes, we offer paid advertising management to help drive targeted traffic to your website and boost conversions.
How do we collaborate during the website development process?
We use project management tools and regular meetings to ensure you’re involved in every stage of development, from design to launch.
Can I make changes to my website after it’s launched?
Yes, we provide you with the tools to make updates and edits to your website. We also offer ongoing support if you need assistance.
Do you use AI in your services at Rocket Host?
Yes, we use AI tools for SEO, content optimization, design personalization, and chatbots to improve efficiency and performance for your website.
Can my website include AI features like chatbots or smart recommendations?
Absolutely! We can integrate AI-powered features such as chatbots for customer service or product recommendations based on user behavior.
What is programmatic advertising and do you offer it?
Programmatic advertising automates the buying of online ads in real-time. Yes, we offer this service to ensure your ads reach the right audience with maximum efficiency.
Can I see how my website is performing?
Yes, we integrate tools like Google Analytics and Search Console to track your website’s performance, traffic, user behavior, and conversions.
o you offer heatmap or session tracking for user behavior analysis?
Yes, we can implement tools like Hotjar or Microsoft Clarity to show how users interact with your website and help improve UX and conversions.
Can Rocket Host build multilingual websites?
Yes, we design and build multilingual websites that cater to a global audience using translation tools or full language-specific versions of your site.
Will a multilingual website affect my SEO?
Yes—but positively! We implement proper hreflang tags and structure your content correctly so search engines can index all languages accurately.
Can my website have a custom booking system or calendar?
Yes, we can integrate or build a custom booking or calendar system for appointments, reservations, or scheduling.
Is it possible to get a customer login or member area on my website?
Yes, we can add secure member-only areas or customer dashboards depending on your business needs.
Can you integrate third-party services like payment gateways or CRMs?
Definitely. We integrate with various services such as M-Pesa, PayPal, Stripe, Mailchimp, HubSpot, and more depending on your preferred tools.