Terms & Conditions for Vendors

1. Acceptance of Terms

By registering as a vendor on our platform, you agree to comply with these terms and conditions. Violation of any terms may result in account suspension or termination.

2. Vendor Responsibilities

  • Vendors must provide accurate product details, pricing, and descriptions.
  • All products must comply with applicable laws and regulations.
  • Vendors are responsible for fulfilling orders, handling customer inquiries, and processing returns.
  • Vendors must maintain good customer service, including timely responses and order processing.
  • Misleading or false product claims are prohibited.

3. Commission Structure

Vendors will be charged a platform commission on each sale made through an affiliate. The commission is as follows:

  • Physical Products: 17% commission per sale
  • Digital Products: 20% commission per sale
  • Subscription Services: 10% recurring commission
  • High-Ticket Items (above $500): 5% commission per sale

This commission will be deducted before payouts are made to the vendor.

4. Payouts & Payment Processing

  • Payouts are processed daily via PayPal, or bank transfer.
  • Vendors are responsible for any applicable taxes and transaction fees.
  • Vendors must ensure their payment details are correct to avoid payout delays.

5. Refund & Dispute Policy

  • Vendors must clearly define their refund and return policy on product listings.
  • If a customer requests a refund, the vendor must handle it within 7 days.
  • If a vendor refuses a legitimate refund request, the platform reserves the right to intervene and process the refund from the vendor’s balance.
  • Chargebacks due to poor product quality or non-delivery will result in penalties or vendor suspension.

6. Vendor Ranking & Performance Evaluation

Vendors will be ranked based on:

  • Order fulfillment rate (Fast & reliable vendors will be ranked higher)
  • Customer reviews and ratings (Higher-rated vendors get better exposure)
  • Affiliate promotion engagement (Vendors with high-performing affiliates may receive bonuses)

Poorly performing vendors with consistent negative feedback or high refund rates may face reduced visibility or removal from the platform.

7. Termination & Account Suspension

  • Vendors engaging in fraudulent activity, misrepresentation, or poor service may have their accounts suspended.
  • Vendors can terminate their accounts with 7 days’ notice via written request.
  • Any unpaid dues or disputes must be resolved before account termination.
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